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We’ll do the heavy lifting for you

Managing your health and coordinating your care shouldn’t be so complicated.

We're experts in navigating the complex healthcare system. Your Lena Health Personal Navigator works with your doctors, pharmacy, insurance, and community to take care of scheduling, refills, transportation, and so much more.

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how it works

Personal Care Coordinator provided by your doctor or health plan

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Eligible by referral from your doctor or health plan

Once Lena Health receives a referral, we reach out to eligible patients to introduce Lena Health and offer participation.

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Matched with a Lena Health Personal Navigator

Your Personal Navigator gets to know you, your obstacles, your priorities, and how you prefer to receive support in your care.

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Text or call your Lena Navigator. No apps, portals, or bots

Call or text to have your Lena Health Navigator handle a task or help navigate a question. Reach your trusted partner in your care in seconds.

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Lena checks in to offer assistance or anticipates needs from your care plan

Lena is an extension of your care team or your plan benefits, meaning that you have a care partner that can lower the mental burden by staying on top of tasks to staying healthy.

what you get

Your Lena Personal Health Navigator can help you with:

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Schedule appointments

Have your Lena Assistant schedule or reschedule appointments with providers, test centers, or even transportation.

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Find Transportation

Lena can find and schedule transportation by leveraging your existing plan benefits or resources from your own community.

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Tech Help

The Lena Assistant can help set up telemedicine visits, navigate the web, or use a new tech tool around their home. We’ll troubleshoot issues so you don’t have to!

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Food & Groceries

Lena can help you find and navigate access to food like meal delivery programs, food pantries, grocery delivery, and dietary programs. 

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Finding Doctors

Lena finds specialists, home health providers, test centers, and other care services near you and in-network with insurance or preferred provider network.

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Handle Coverage

Lena helps you get answers to coverage and cost questions so there are no surprises. No more waiting on hold with call center agents.

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Daily Living Errands

Living independently means sometimes getting help with errands such as installations or cleaning. Lena helps by finding and coordinating support with available resources that fit the budget.

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Recreation & Wellness

Lena can help you find and join gyms, fitness classes, and social activities that help you exercise socially, mentally and physically when you want to.

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Manage Medications

Lena simplifies getting medications by helping with refill orders and coordinating with the pharmacy to have them ready for pick-up or delivery.

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Mental Health Support

We help you find the appropriate physician or licensed therapist that can support you in your preferred way. Lena also helps you connect with community for support groups, grief counseling, and much more.

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Social Assistance

From finding income assistance to available professional services, Lena helps you find and connect with local community organizations that can provide support, activities, and much more.

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Medical Equipment

Getting access to medical equipment like wheelchairs, glucose monitors, and other critical health tools can be challenging. Lena will coordinate with your doctors, insurer, and the vendors to ensure you get the equipment you need

“It’s really hard to do these things yourself, you don’t know who to call. And when you call, you get an answering service. It really helps to know that you are there to help me.”

what patients are saying

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