Lena Health

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Scale Staff, Reach Patients, Transform Care Management

An Agentic AI platform that brings patients closer, not further, to the care team

AI Built to Truly Enable the Human Touch

$3,116

Reduced Total Cost of Care Per Patient

within 6 months

Reduced Total Cost of Care Per Patient

within 6 months

Reduced Total Cost of Care Per Patient

within 6 months

Reduced Total Cost of Care Per Patient

within 6 months

Increased Patient Reach

75%

Increased Program Enrollments

40%

Increased Navigator Caseload

A Telephonic AI Platform
with Agents that Make Calls & Handle Tasks

AI Answers Calls 24/7

AI Answers Inbound Calls 24/7

Have AI answer calls and take notes so patients never reach voicemail, requests are prioritized, and staff is not constantly fielding inbound calls.

Detect Patient Needs

Detect Actionable Tasks from Calls

Lena detects action items from calls with patients and categorizes by urgency and priority.

Supercharge Human Calls

Make Human Calls Supported by AI

Your staff makes calls, Lena transcribes, creates notes, and detects actionable tasks.

AI Patient Monitoring Calls

AI Calls to Monitor Patients

Lena calls patients in a set schedule to check-in on health and social wellbeing.

AI Program Enrollment Calls

AI Calls to Enroll Patients

Patients answer the phone, Lena engages in simple introductory conversation

AI + Humans

Augment Clinical Staff with Lena AI and Lay Navigators

Validated model shown to achieve value-based care returns and outcomes.

Savings per Patient

$3,116

within 3-6 months

ROI

15X

AI Answers Calls 24/7

AI Answers Inbound Calls 24/7

Have AI answer calls and take notes so patients never reach voicemail, requests are prioritized, and staff is not constantly fielding inbound calls.

Detect Patient Needs

Detect Actionable Tasks from Calls

Lena detects action items from calls with patients and categorizes by urgency and priority.

Supercharge Human Calls

Make Human Calls Supported by AI

Your staff makes calls, Lena transcribes, creates notes, and detects actionable tasks.

AI Patient Monitoring Calls

AI Calls to Monitor Patients

Lena calls patients in a set schedule to check-in on health and social wellbeing.

AI Program Enrollment Calls

AI Calls to Enroll Patients

Patients answer the phone, Lena engages in simple introductory conversation

AI + Humans

Augment Clinical Staff with Lena AI and Lay Navigators

Validated model shown to achieve value-based care returns and outcomes.

AI Answers Calls 24/7

AI Answers Inbound Calls 24/7

Have AI answer calls and take notes so patients never reach voicemail, requests are prioritized, and staff is not constantly fielding inbound calls.

Detect Patient Needs

Detect Actionable Tasks from Calls

Lena detects action items from calls with patients and categorizes by urgency and priority.

Supercharge Human Calls

Make Human Calls Supported by AI

Your staff makes calls, Lena transcribes, creates notes, and detects actionable tasks.

AI Patient Monitoring Calls

AI Calls to Monitor Patients

Lena calls patients in a set schedule to check-in on health and social wellbeing.

AI Program Enrollment Calls

AI Calls to Enroll Patients

Patients answer the phone, Lena engages in simple introductory conversation

AI + Humans

Augment Clinical Staff with Lena AI and Lay Navigators

Validated model shown to achieve value-based care returns and outcomes.

Savings per Patient

$3,116

within 3-6 months

ROI

15X

AI Answers Calls 24/7

AI Answers Inbound Calls 24/7

Have AI answer calls and take notes so patients never reach voicemail, requests are prioritized, and staff is not constantly fielding inbound calls.

Detect Patient Needs

Detect Actionable Tasks from Calls

Lena detects action items from calls with patients and categorizes by urgency and priority.

Supercharge Human Calls

Make Human Calls Supported by AI

Your staff makes calls, Lena transcribes, creates notes, and detects actionable tasks.

AI Patient Monitoring Calls

AI Calls to Monitor Patients

Lena calls patients in a set schedule to check-in on health and social wellbeing.

AI Program Enrollment Calls

AI Calls to Enroll Patients

Patients answer the phone, Lena engages in simple introductory conversation

AI + Humans

Augment Clinical Staff with Lena AI and Lay Navigators

Validated model shown to achieve value-based care returns and outcomes.

Savings per Patient

$3,116

within 3-6 months

ROI

15X

AI Answers Calls 24/7

AI Answers Inbound Calls 24/7

Have AI answer calls and take notes so patients never reach voicemail, requests are prioritized, and staff is not constantly fielding inbound calls.

Detect Patient Needs

Detect Actionable Tasks from Calls

Lena detects action items from calls with patients and categorizes by urgency and priority.

Supercharge Human Calls

Make Human Calls Supported by AI

Your staff makes calls, Lena transcribes, creates notes, and detects actionable tasks.

AI Patient Monitoring Calls

AI Calls to Monitor Patients

Lena calls patients in a set schedule to check-in on health and social wellbeing.

AI Program Enrollment Calls

AI Calls to Enroll Patients

Patients answer the phone, Lena engages in simple introductory conversation

AI + Humans

Augment Clinical Staff with Lena AI and Lay Navigators

Validated model shown to achieve value-based care returns and outcomes.

Savings per Patient

$3,116

within 3-6 months

ROI

15X

Click to Sift
Through Capabilities

Tap to Sift
Through Capabilities

AI Calls to Enroll Patients

Lena's intelligent outreach reaches more patients, handles conversations, and offers a concierge-like warm handoff to your clinical staff when necessary.

Intelligent Phone Outreach

Lena automatically retries unanswered calls, sends text-messages, and leaves voicemails to achieve industry-leading reach rates on the phone. All personalized, no spam-like mass campaigns.

Handles Intro Conversation

Lena talks to patients solely for the purpose of the handoff to staff. No complex conversations with clinical risk.

Warm Hand-off to Staff

When Lena has a ready and activated patient, Lena can do a concierge-like, warm conference call to the appropriate care team member

AI Calls to Monitor & Check-in

Have AI check-in on patients regularly and report issues and concerns to your clinical staff.

Staff Sets Cadence & Questions

Easily select when and how often patients should get a check-in call.

Lena Calls, Documents, & Flags Issues

Lena makes the call, documents, and monitors for concerning responses.

Tasks Created for Staff Follow-up

Lena creates tasks for staff to easily organize follow-ups and to-do’s.

Supercharge Human Calls

Simplify documentation, task management, and quality review so staff can focus on the patient.

Automated Notes

Summaries

Patient Need Detection (Task Creation)

Call Recordings & Transcript

Call Goals Checklist

Human-like Warm Handoffs to Care Teams

No more cold transfers that result in frustrating call center experiences. Lena AI hands over patients to the care staff by joining all parties into a conference room.

Listen to a

real Lena AI call

Deploy Without Integrating
Upload a List & Generate Calls

We make it simple to deploy and get started to see improvements by simply dropping a file of patients with basic contact information.

AI + Humans

Concierge-like dedicated navigators for high-risk and rising-risk populations. An independent study showed clinical savings and value-based care returns.