Follow-up with Patients and Coordinate Care at Scale
Lena calls discharged patients to check-in, schedule their appointment, and navigate community
Meet Lena
Lena Coordinates with Patients, Providers, Insurers, & Community Organization
Lena was created from human care coordinators, millions of coordination data-points, in the world’s largest medical center - the TMC.
Multi-step Care Coordination
Lena handles full workflow to follow-up and coordinate care
Lena can make multiple calls to comprehensively coordinate care for a patient.
Smart Network Navigation
Navigate insured in-network and Uninsured to Appropriate Community Primary Care
Lena can make multiple calls to comprehensively coordinate care for a patient.
Community Navigation
Call & Map Community Resources
Lena can navigate patients to community clinics and other community-based organizations that offer resources for social determinants of health.
Cultural Representation
Lena Speaks the Patient’s Language
Lena can detect patient’s language to continue the conversation. We can then translate to english for documentation and for care team insights.
Care Gap Outreach
Call Patients for closing care gaps
Have Lena AI call patients to assist in coordinating or navigating to care that addresses care gaps. Lena AI can engage patients, then coordinate with the appropriate stakeholder, such as the pharmacy or clinic, to place a refill or schedule the preventive care visit.
