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Follow-up with Patients and Coordinate Care at Scale

Lena calls discharged patients to check-in, schedule their appointment, and navigate community

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Meet Lena

Lena Coordinates with Patients, Providers, Insurers, & Community Organization

Lena was created from human care coordinators, millions of coordination data-points, in the world’s largest medical center - the TMC.

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Multi-step Care Coordination

Lena handles full workflow to follow-up and coordinate care

Lena can make multiple calls to comprehensively coordinate care for a patient.

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Smart Network Navigation

Navigate insured in-network and Uninsured to Appropriate Community Primary Care

Lena can make multiple calls to comprehensively coordinate care for a patient.

Community Navigation

Call & Map Community Resources

Lena can navigate patients to community clinics and other community-based organizations that offer resources for social determinants of health.

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Cultural Representation

Lena Speaks the Patient’s Language

Lena can detect patient’s language to continue the conversation. We can then translate to english for documentation and for care team insights.

Discharge Follow-up

Follow-up, Screen & Ensure Provider Appointment Post-discharge

Call patients after they’ve been discharged from the hospital or ED to support in scheduling their appointment. Reduced readmissions while improving in-network capture of patients.

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Care Gap Outreach

Call Patients for closing care gaps

Have Lena AI call patients to assist in coordinating or navigating to care that addresses care gaps. Lena AI can engage patients, then coordinate with the appropriate stakeholder, such as the pharmacy or clinic, to place a refill or schedule the preventive care visit.

AI-enabled Care Management

Human+AI Model for High-Touch & High Scale Outcomes

We match rising-risk and high-risk patients to a personal human coordinator augmented with Lena AI. Our program has been shown to reduce hospitalizations and readmissions while improving quality scores.

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Meet with us to see if we can support your team's efforts

LenaHealth

Let’s revolutionize the care experience together.

Copyright © 2024 Lena Health, All Rights Reserved.

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