Connect with Your
Hardest-to-Reach Patients
Connect with Your
Hardest-to-Reach Patients
50% of clinician time is spent on phone tag for non-clinical calls. Lena AI automates these calls with high success & scales clinicians
50% of clinician time is spent on phone tag for non-clinical calls. Lena AI automates these calls with high success & scales clinicians
50% of clinician time is spent on phone tag for non-clinical calls. Lena AI automates these calls with high success & scales clinicians
50% of clinician time is spent on phone tag for non-clinical calls. Lena AI automates these calls with high success & scales clinicians
Reach & Convert More Patients:
Enroll, Coordinate, Schedule, Follow-up
Reach & Convert More Patients:
Enroll, Coordinate, Schedule, Follow-up
Lena's intelligent outreach reaches more patients, handles conversations, and offers a concierge-like warm handoff to your clinical staff when necessary.
Lena's intelligent outreach reaches more patients, handles conversations, and offers a concierge-like warm handoff to your clinical staff when necessary.
1
Intelligent Phone Outreach
Intelligent Phone Outreach
Lena automatically retries unanswered calls, sends text-messages, and leaves voicemails to achieve industry-leading reach rates on the phone. All personalized, no spam-like mass campaigns.
2
Handles Intro Conversation
Handles Intro Conversation
Lena talks to patients solely for the purpose of the handoff to staff. No complex conversations with clinical risk.
3
Warm Hand-off to Staff
Warm Hand-off to Staff
When Lena has a ready and activated patient, Lena can do a concierge-like, warm conference call to the appropriate care team member
Use Cases
High ROI Use Cases
Without Integration or Operation Lift
High ROI Use Cases
Without Integration or Operation Lift
Implement telephonic AI automation on non-clinical workflows that require high staff time and drive revenue, outcomes and patient satisfaction.
Implement telephonic AI automation on non-clinical workflows that require high staff time and drive revenue, outcomes and patient satisfaction.
Population Health
Population Health
Population Health
Population Health
AI + Human-in-the-loop
AI + Human-in-the-loop
AI + Human-in-the-loop
AI + Human-in-the-loop
Lena's human-human-in-the-loop model has been shown to reduce per patient spend by $3,116 within 6 months, in an independent study completed by a prominent Accountable Care Organization in Houston.
Lena's human-human-in-the-loop model has been shown to reduce per patient spend by $3,116 within 6 months, in an independent study completed by a prominent Accountable Care Organization in Houston.
Lena's human-human-in-the-loop model has been shown to reduce per patient spend by $3,116 within 6 months, in an independent study completed by a prominent Accountable Care Organization in Houston.
Lena's human-human-in-the-loop model has been shown to reduce per patient spend by $3,116 within 6 months, in an independent study completed by a prominent Accountable Care Organization in Houston.
Savings per Patient
Savings per Patient
Savings per Patient
Savings per Patient
$3,116
$3,116
$3,116
$3,116
within 3-6 months
within 3-6 months
within 3-6 months
within 3-6 months
ROI
ROI
ROI
ROI
15X
15X
15X
15X
Care Management
Care Management
Care Management
Care Management
Program Enrollment
Program Enrollment
Program Enrollment
Program Enrollment
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Increased Reach
Increased Reach
Increased Reach
Increased Reach
3X
3X
3X
3X
Increased Program Enrollments
Increased Program Enrollments
Increased Program Enrollments
Increased Program Enrollments
75%
75%
75%
75%
Increased Navigator Caseload
Increased Navigator Caseload
Increased Navigator Caseload
Increased Navigator Caseload
35%
35%
35%
35%
from automated outreach
from automated outreach
from automated outreach
from automated outreach
Patient Access
Patient Access
Patient Access
Patient Access
Referral Scheduling
Referral Scheduling
Referral Scheduling
Referral Scheduling
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Use AI to call and enroll patients. Allow staff to focus on patient interactions instead of dialing and leaving voicemails.
Increased Referral Reach
Increased Referral Reach
Increased Referral Reach
Increased Referral Reach
70%
70%
70%
70%
from automated outreach
from automated outreach
from automated outreach
from automated outreach
Incremental Referral Revenue
Incremental Referral Revenue
Incremental Referral Revenue
Incremental Referral Revenue
$2.8M
$2.8M
$2.8M
$2.8M
from increased reach
from increased reach
from increased reach
from increased reach
Lena's Intelligent Outreach
Automates & Scales Calls & Texting
Lena's Intelligent
Outreach
Automates & Scales Calls & Texting
Lena automatically retries unanswered calls, sends text-messages, and leaves voicemails to achieve industry-leading reach rates on the phone. All personalized, no spam-like campaigns.
Lena automatically retries unanswered calls, sends text-messages, and leaves voicemails to achieve industry-leading reach rates on the phone. All personalized, no spam-like campaigns.
Lena Captures Call Data
For Engagement & Performance Insights
Lena Captures Call Data
For Engagement & Performance Insights
Lena captures the call data and can provide actionable insights for, referral tracking, conversion rates, case demand, and more
Lena captures the call data and can provide actionable insights for, referral tracking, conversion rates, case demand, and more
No Integration Needed
Upload a List & Generate Calls
No Integration Needed
Upload a List & Generate Calls
We make it simple to deploy and get started to see improvements by simply dropping a file of patients with basic contact information.
We make it simple to deploy and get started to see improvements by simply dropping a file of patients with basic contact information.
Humans
Drive Value-based Savings & Quality
With Lena's AI-Augmented Human Navigators
Drive Value-based Savings & Quality
With Lena's AI-Augmented Human Navigators
Leverage Lena's trained staff to navigate complex coordination needs to resolve barriers and improve outcomes
Leverage Lena's trained staff to navigate complex coordination needs to resolve barriers and improve outcomes
AI + Humans
Concierge-like dedicated navigators for high-risk and rising-risk populations. Shown to reduce total cost of care by up to $6,400 per patient.
Savings per Patient
Savings per Patient
Savings per Patient
Savings per Patient
$3,116
$3,116
$3,116
$3,116
within 3-6 months
within 3-6 months
within 3-6 months
within 3-6 months
ROI
ROI
ROI
ROI
15X
15X
15X
15X
How it works
Care teams share a list,
we handle the rest
Care teams share a list, we handle the rest
01
Share a list of high risk and rising risk patients
01
Share a list of high risk and rising risk patients
01
Share a list of high risk and rising risk patients
02
LenaCare team handles outreach and enrollment
02
LenaCare team handles outreach and enrollment
02
LenaCare team handles outreach and enrollment
03
Lena coordinates care and navigates social needs
03
Lena coordinates care and navigates social needs
03
Lena coordinates care and navigates social needs
What we help patients with
Comprehensive Navigation
Comprehensive Navigation
Appointment Scheduling
Appointment Scheduling
Home Health Coordination
Home Health Coordination
Insurance Coordination
Insurance Coordination
Tech Help
Tech Help
DME Coordination
DME Coordination
Transportation
Transportation
Recreation & Wellness
Recreation & Wellness
Social Assistance
Social Assistance
Finding Doctors
Finding Doctors
Meds & Refills
Meds & Refills
Daily Living Errands
Daily Living Errands
Mental Health Navigation