Offer vulnerable patients Advocacy & Community Support
Lena Health augments practices with a virtual community health workforce that keeps patients healthy and out of the ED, without adding headcount, EHR integrations, provider burden or out-of-pocket costs.
The Value
The power of a community navigation team without the cost or burden
Patient Journeys
Psychosocial & community support tailored to patient journeys
Lena Health augments provider teams with counselors and navigators with expertise in challenging health conditions and patient journeys. We remove friction and barriers for patients to adhere to your care plan.
The Network
We make community more visible and accessible to your members and patients
We map the community and build partnership to make healthcare hyperlocal for patients and members
Zero IT Lift
Navigators operate directly into your own EHR
We Support Your Staff by Confirming Order Execution
Lena Health reviews in real time the daily orders placed for pharmacy, physical therapy, DME, home health, and referrals to coordinate with the patient and the health organization to ensure timely adherence.
As a result, we save your staff time, improve timely access to intended care, and improve the patient’s experience.
What Patients Get
A dedicated navigator that supports your patients with non-medical needs:
Schedule appointments
Have your Lena Assistant schedule or reschedule appointments with providers, test centers, or even transportation.
Find Transportation
Lena can find and schedule transportation by leveraging your existing plan benefits or resources from your own community.
Tech Help
The Lena Assistant can help set up telemedicine visits, navigate the web, or use a new tech tool around their home. We’ll troubleshoot issues so you don’t have to!
Food & Groceries
Lena can help you find and navigate access to food like meal delivery programs, food pantries, grocery delivery, and dietary programs
Finding Doctors
Lena finds specialists, home health providers, test centers, and other care services near you and in-network with insurance or preferred provider network.
Handle Coverage
Lena helps you get answers to coverage and cost questions so there are no surprises. No more waiting on hold with call center agents.
Daily Living Errands
Living independently means sometimes getting help with errands such as installations or cleaning. Lena helps by finding and coordinating support with available resources that fit the budget.
Recreation & Wellness
Lena can help you find and join gyms, fitness classes, and social activities that help you exercise socially, mentally and physically when you want to.
Manage Medications
Lena simplifies getting medications by helping with refill orders and coordinating with the pharmacy to have them ready for pick-up or delivery.
Mental Health Support
We help you find the appropriate physician or licensed therapist that can support you in your preferred way. Lena also helps you connect with community for support groups, grief counseling, and much more.
Social Assistance
From finding income assistance to available professional services, Lena helps you find and connect with local community organizations that can provide support, activities, and much more.
Medical Equipment
Getting access to medical equipment like wheelchairs, glucose monitors, and other critical health tools can be challenging. Lena will coordinate with your doctors, insurer, and the vendors to ensure you get the equipment you need
