Offer members a hyperlocal Personal Health Navigator
Lena Health navigates vulnerable members to local care and social organization to get convenient access to the right physical, mental, and social services.
Unlock the Power of Scalable Community Navigation
Studies have shown non-medical navigation of care and social resources of rising-risk and high-risk individuals reduce avoidable utilization of the ED, hospitalizations, readmissions while increasing preventive care engagement that improves quality scores.
Support Members Beyond the Reach of Complex Care Programs
Payers often support only the top 5% most clinically acute populations due to clinician capacity constraints. However, the rising-risk population represents 41% of all payer costs. Lena Health partners with payers to engage their vulnerable, often unsupported, population
The Opportunity
Patient Journeys
Psychosocial & community support tailored to patient journeys
Lena Health provides community-based support based on each member’s unique health journey.
What Your Members Get
A dedicated navigator that supports your patients with non-medical needs:
Schedule appointments
Have your Lena Assistant schedule or reschedule appointments with providers, test centers, or even transportation.
Find Transportation
Lena can find and schedule transportation by leveraging your existing plan benefits or resources from your own community.
Tech Help
The Lena Assistant can help set up telemedicine visits, navigate the web, or use a new tech tool around their home. We’ll troubleshoot issues so you don’t have to!
Food & Groceries
Lena can help you find and navigate access to food like meal delivery programs, food pantries, grocery delivery, and dietary programs
Finding Doctors
Lena finds specialists, home health providers, test centers, and other care services near you and in-network with insurance or preferred provider network.
Handle Coverage
Lena helps you get answers to coverage and cost questions so there are no surprises. No more waiting on hold with call center agents.
Daily Living Errands
Living independently means sometimes getting help with errands such as installations or cleaning. Lena helps by finding and coordinating support with available resources that fit the budget.
Recreation & Wellness
Lena can help you find and join gyms, fitness classes, and social activities that help you exercise socially, mentally and physically when you want to.
Manage Medications
Lena simplifies getting medications by helping with refill orders and coordinating with the pharmacy to have them ready for pick-up or delivery.
Mental Health Support
We help you find the appropriate physician or licensed therapist that can support you in your preferred way. Lena also helps you connect with community for support groups, grief counseling, and much more.
Social Assistance
From finding income assistance to available professional services, Lena helps you find and connect with local community organizations that can provide support, activities, and much more.
Medical Equipment
Getting access to medical equipment like wheelchairs, glucose monitors, and other critical health tools can be challenging. Lena will coordinate with your doctors, insurer, and the vendors to ensure you get the equipment you need
The Network
We make community more visible and accessible to your members and patients
We map the community and build partnership to make healthcare hyperlocal for patients and members
