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Turn long scheduling call queues into live chat via SMS-text

When patients call, offer them the option to schedule their appointment via SMS-text live chat at their convenience.

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Lena handles appointment scheduling
end-to-end

Communication platforms will hand off patient outreach to your already-busy clinic staff. Lena completely handles appointment scheduling, reducing call volume and capturing new patient and existing patient appointments.

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Prompt patients who call the option to switch to live text chat

With a minor configuration of your existing phone tree, your patients can “Press 1” to leave the phone queue and start texting. They’ll immediately receive a text message to start a conversation at their preferred pace.

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Lena handles scheduling so your clinic staff can focus on patient care

Simply create an EHR login as you would for a new hire and Lena will adopt your clinic workflows. No need to retrain or hire additional staff to use a new, complicated communication platform. Lena is 100% “hands off”.

No frustrating bot experiences. Your clinic gets dedicated Lena agents

Your practice gets dedicated Lena agents highly trained to deliver an exceptional patient experience and consistent practice workflows.

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Zero IT and staff lift. Turn on and Lena handles the rest

Simply create an EHR login as you would for a new hire and Lena will adopt your clinic workflows. No need to retrain or hire additional staff to use a new, complicated communication platform. Lena is 100% “hands off”.

See a Demo

Schedule a demo and receive a cost-analysis of Lena for your clinic or practice

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